Refund and Cancellation

Account Cancellation and Termination

  • www.evisa-uae.org is not responsible in the event you fail to receive your visa or any other service requested by you. We do not guarantee in any way that your application will be accepted by the UAE Embassy. Our service would be fulfilled once we have checked your online submission and submitted your application to the UAE Embassy.
  • You may cancel an order within a statutory period of 7 working days, beginning from the time of email confirmation of your order from www.evisa-uae.org. However, with your express permission, www.evisa-uae.org will commence the delivery of an order immediately and before this statutory period ends. Therefore, the services will have deemed to have been provided and you will lose the right to cancel your order. The company shall expressly request your permission to do so at the time you submit your order.
  • Cancellation of Order will exact an installment passage exchange charge of USD 55 for each application.
  • If the application hold by applicant for future travel, it can be processed anytime in future but cannot be canceled later.
  • In case of rejection of the application by the UAE Embassy/Immigration, we are unable to provide a refund and you will have to apply directly to the UAE Embassy for a tourist / business visa which will involve additional charges.
  • If there should be a change in the pricing of a given service requested by an applicant, and it has already been dispatched by the company, the original price at the time of placing the order will apply.
  • You may receive refunds in cases where evisa-uae.org is unable to provide you with the service as stated in the contract.
  • Every traveller is responsible for conforming with and fulfilling any requirements stated by the UAE Government.
  • We have no role whatsoever in the assessment of a visa application, which is the sole prerogative of the Government of UAE / Immigration Department. Therefore, evisa-uae.org will not in any manner be liable or responsible for any delay in the processing or rejection of any visa applications.
  • If there should be a change in the pricing of a given service requested by an applicant, and it has already been dispatched by the company, the original price at the time of placing the order will apply.
  • Issuance of a visa or approval of the visa application does not in any way guarantee the traveler/applicant the right to enter UAE. The entry is at the sole discretion of the Immigration officer at the Airport. In case of denial of visa or entry into UAE by the Government, evisa-uae.org shall in no way be liable to traveler/applicant in any manner whatsoever.
  • If you disagree to be bound by and comply with these Terms of use, please do not access or use this site.